Contact Us

Contact Columbus Bank and Trust Company either in person, by phone or by email.

View our Locations


Commonly Used Numbers

Main & Branch Locations

Phone: 402-564-1234
Toll Free: 800-343-2282

Fax: 402-564-5458

To Report Lost or Stolen Debit Cards

During business hours call Customer Service at 402-564-1234
After business hours for Domestic callers 833-311-0053

To Report Lost or Stolen Credit Cards

Visa Credit Card

Customer Contact Center at 800-883-0131

Mastercard Credit Card

Classic/Ultimate/World Card at 888-999-3304

World Elite Card at 800-229-6800

Main and Branch Location Mailing Address

PO Box 98
Columbus, NE 68602-0098


Please email us at about accounts we have to offer you or if you have a question about an existing accounts with us. For security reasons your request should not contain confidential information such as your social security number, PIN, or account number(s). A bank representative will contact you as soon as possible.

Note: Please do not forget to include your contact information and your telephone number in your email so that we may contact you with the requested information. Thank You!

Change of Address

We are required to obtain your signature for any address changes. Complete the change of address form by clicking on the button below. Print, sign, and return the form via U.S. mail, email or to one of our bank locations.

Change of Address Form

Social Media Policy

  • Columbus Bank and Trust Company retains the right to terminate page access if a follower chooses to upload or make accessible infringing or inappropriate content.
  • Any inappropriate content will be deleted from the pages, including but not limited to: offensive language, links or photos and derogatory/non-constructive comments.
  • Social media users should be aware that no personal banking information should be shared on our social media sites.

Columbus Bank and Trust Company will occasionally post photographs taken at bank-sponsored and/or local events on our Facebook page. It is Columbus Bank and Trust Company’s policy to not tag individuals in photos, but to allow other users to tag themselves and others in photos if they wish. To request an image be removed from Columbus Bank and Trust Company’s Facebook page, please email us directly at with specific photo details, the reason you want the photo removed and your contact information for immediate consideration.


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